Shipping policy

Shipping Policy

Last updated: June 2026

Thank you for shopping at KeyCharmz! We want to make sure your order arrives safely and on time. Please read our shipping policy below.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive an email confirmation with tracking information once your order has shipped.

Shipping Rates & Estimated Delivery Times

United States:

Standard Shipping (5–10 business days): FREE on orders over $25
Expedited Shipping (3–5 business days): $7.99

International:

International Standard (10–20 business days): Rates calculated at checkout

Tracking Your Order

Once your order is shipped, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Shipping Delays

Shipping times may vary due to high demand, carrier delays, or customs processing. KeyCharmz is not responsible for delays caused by carriers or customs. We appreciate your patience.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at keycharmz21@gmail.com and we will work to resolve the issue promptly.